Platform for taxi business
GuyTaxi is the solution for taxi companies created to optimize taxi work and provide clients faster pick up service.
The idea behind GuyTaxi is to optimize the taxi companies' work, develop their system, and provide an optimal digital solution for clients. The client requested to help small taxi companies develop their business with a modern digital solution that automates operational tasks and promote their services within one brand. Now GuyTaxi is a component system with two interrelated functional modules.
The main tech challenges we faced with were: delay and failure of chat messages; interrupting functioning of GPS tracker; desynchronization of customers and driver counters.
We solved by: implementation of internal notifications that maintain continuously; sync of clients and drivers counters using WebSockets; used of WebSockets for a chat solution.
Desktop dispatcher console
Real-time orders feed; Form for manual order creation; Automated distance and cost calculation; VoIP solution for class; Multichannel chat; Blacklist management; Interactive directory for customers and employees, Orders history; Report module (financial, total working hours,individual).
Mobile app for passenger
Every Customer Profile is given a unique Pass Key/Code that is logged by the Admin to ensure a safe journey and we have a record of it if people go missing. As the Driver approaches the Customer, the Customer App states “Your Taxi is Here” within a 100-meter radius. While in Driving, the Map shows the route that was predetermined by the Customer and the progress of the ride.
5 taxi businesses were using system as an MVP.
+ 10 taxi businesses joined the system in South America
Increased revenue up to 35%