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Taxi business system with ERP & CRM modules
iOS app, Android app, Web admin panel
Flip is the solution for taxi companies designed to automate operational tasks within one digital system
- Client: Flip Taxi
- Location: Europe
- Period: Mar, 2017 - Now
Services
#Custom Software Development; #Web Development; #Mobile Development; #Custom CRM and ERP development; #QA & Software Testing; #Maintenance & Support; #Product Management; #Technical Specification;
Flip Request
The idea behind Flip is quite simple - to help small taxi companies develop their business with modern digital solution that automates operational tasks and promote their services within one brand.
Now Flip is component system with three interrelated functional modules.
Overview / Functionality
Overall
Mobile app for passenger:
Registration, order planning and submission, instant order to current location, in-app payments for rides, drivers location tracking, Chat with driver, Settings (basic), Rating system of drivers History of rides and payments
Mobile app for driver:
Order acceptance, GPS navigation on route, Counter for mileage and down time, Chat with managers within general system and passengers, Settings (basic), Rating system of clients, Blacklist of clients, History of orders and transactions.
Administrator’s dashboard: Real-time orders feed; Form for manual order creation; Automated distance and cost calculation; VoIP solution for class; Multichannel chat; Blacklist management; Interactive directory for customers and employees, Orders history; Report module (financial, total working hours,individual);
Technologies
Web Platform
Administrator’s dashboard:
Real-time orders feed; Form for manual order creation; Automated distance and cost calculation; VoIP solution for class; Multichannel chat; Blacklist management; Interactive directory for customers and employees, Orders history; Report module (financial, total working hours,individual);
Order exchange system
Dispatch panel
Order creation
Order creation
Mobile app for passenger:
Registration, order planning and submission, instant order to current location, in-app payments for rides, drivers location tracking, Chat with driver, Settings (basic), Rating system of drivers History of rides and payments
Registration
Main screen
Order creation
Driver search
Active order
Ride History
Trip planning
Mein menu
Add favorite place
Favorite places
Blacklisted drivers
Settings
Mobile app for driver:
Order acceptance, GPS navigation on route, Counter for mileage and down time, Chat with managers within general system and passengers, Settings (basic), Rating system of clients, Blacklist of clients, History of orders and transactions.
Accept order
Taximeter
Chat with dispatch manager
Orders history
Payments history
Profile
Blacklist
Rate the client
Home screen
Challenges & Solutions
Challenge #1
Interrupting functioning of GPS tracker
Challenge #2
Desynchronization of customers and drivers counters
Challenge #3
Delay and failure of chat messages
Solution #1
Implementation of internal notifications that maintain continuous activity
Solution #2
Syncretization of clients and drivers counters by means of websockets
Solution #3
Usage of websockets for chat solution
Results
Let’s talk.
Sent!
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